Build a polished feedback flow for your website, product, venue or QR code. Ask the right questions, spot trends, organize responses and follow up from one complete inbox. Completely free.
A feedback form is a simple way to ask customers what they think and actually hear the answer. As a website feedback tool it can sit as a button or widget on any page; as a QR code it works on a table card, receipt or packaging. Either way people leave a rating and a comment in seconds — no app, no login on their side.
Busalab combines a flexible form builder with an embeddable website widget, hosted forms and QR codes. Every response reaches the same inbox, where you can filter, tag, assign a status, export data and understand satisfaction over time.
No code, no card, ready in minutes.
Start from a CSAT, NPS, product, issue, restaurant or post-purchase template and customize every question.
Paste one line on your site, or share the hosted page by link or QR code.
See every rating and comment in your dashboard as they come in.
Use it as a feedback button or widget on your site, or as a QR on a table card.
Optionally invite every respondent to leave a public review after their private feedback is safely submitted.
Hear about issues privately so you can fix them before they go public.
As many forms and responses as you want, no expiry, no credit card.
Every rating and comment listed in your dashboard, ready to act on.
One line to embed, or just share a QR — no developer required.
Track completion, rating distribution, NPS, sentiment and response volume over time. Use question logic to keep forms short, trigger the widget on the pages and devices that matter, and receive an alert when a response needs attention.
New, reviewed, resolved and archived statuses make the inbox actionable. Add tags, filter by score or text, export a clean CSV and reply when a customer chooses to share contact details.